There are lots of websites that offer you reviews of hotels, airlines, luggage, restaurants, etc.
Reviews sites, are fundamentally asking consumers to trust / believe in the information they provide on businesses. They are highly influential in consumer opinion and decision making.
There are numerous sites and off the top of my head, I can think of www.TripAdviser.co.uk, www.thegoodwebguide.co.uk, www.which.co.uk, and www.fodors.com.
Online reviews can make or break a local business, which is why the incentive to cheat with paid-for, malicious or fraudulent reviews is so great.
So how do you tell what is a real review and what is not?
Finding the fraudulent postings is an inexact science but sites such as TripAdvisor, Google+ Local and Yelp use a mix of algorithms and human moderators to separate fraudulent reviews from genuine. Apparently Yelp stands out for its aggressiveness in trying to catch fraudsters with 20% of reviews written and submitted are never displayed.
In light of the scandal of false reviews - both positive and negative, etc, etc... a bad review certainly makes me think twice about booking, but then a glowing one now also makes me suspicious, but then I also read a few of the reviews rather than just the one.
Do you use review websites and does a bad review put you off ?
I’m enjoying learning about blogging so far and am keen to get more followers and reads, I don’t mean to sound all about the numbers but just to keep motivation up and so I don’t feel like I'm talking to myself :) I intend to blog about luggage and bags, bags and luggage, talk about travel, hotels, weekend breaks, running your own business, a woman in business, my life in Scotland, tell ridiculous stories, etc. etc. And basically the blog will thrown into the "lifestyle" niche.
Showing posts with label Yahoo Travel. Show all posts
Showing posts with label Yahoo Travel. Show all posts
Thursday, 4 October 2012
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